Customer service

Working time support

We tried to make our customer service as much as possible and are available to communicate with you 24 hours a day. For the convenience of solving your questions on the order, you can write to us in an online chat, or fill out the form below.

Most of the answers to your questions, we gathered at the FAQ page

We reply to over 90% of your email enquiries within 1 hour.

Questions related to the processing of orders: order@cosmostore.org
Cooperation proposals: advert@cosmostore.org

Opening office times

Mon - Fri: 09:30 am - 12:30 pm & 02:30 pm - 05:30 pm
Sat: 09:30 am - 12:30 pm
Sun: Closed

This website operates under the Agency agreement from the individual entrepreneur, the more detailed information you can get in the user agreement.



Our warehouse

We have warehouse in Hong Kong. All the cosmetics stored in the required conditions. We carefully monitor the expiration dates of cosmetics. We try to provide the best service for you.

Our publications

Unlocking the Secrets of K-Beauty: Exploring Essence, Serum, and Ampoule for Radiant Skin

Unlocking the Secrets of K-Beauty: Exploring Essence, Serum, and Ampoule for Radiant Skin

Korean Beauty, or K-Beauty, has taken the skincare and beauty world by storm with its innovative and comprehensive approach to achieving radiant and youthful skin.

CONSCIOUS SKINCARE DURING PREGNANCY

CONSCIOUS SKINCARE DURING PREGNANCY

Your journey to motherhood is a precious time, and skincare choices are crucial for both you and your baby's well-being.

Discover Luxury: Gucci and Prada Handbags Now Available at CosmoStore!

Discover Luxury: Gucci and Prada Handbags Now Available at CosmoStore!

Indulge in elegance and sophistication with our exquisite collection of luxury handbags from renowned fashion houses Gucci and Prada.

Julia Miller
Hello! If you have any questions, write to me, I will be happy to answer the question.
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